Superbet believes that keeping your personal information completely secure is our foremost responsibility. This Privacy Policy clearly explains what data we collect, why we collect it, and how it is protected.
Welcome to Superbet. This Privacy Policy applies to our website, mobile app, and all digital services. By using Superbet, you automatically agree to this Privacy Policy. Please read it carefully before using the platform for the first time.
We believe transparency is the foundation of trust. That is why our Privacy Policy contains no hidden clauses or complex legal jargon — everything is laid out openly in plain language. If you have any questions, feel free to reach out to our support team.
This Privacy Policy applies to all registered Superbet members, visitors, and anyone who uses our services in any capacity. Third-party websites or services linked to Superbet may have their own privacy policies, for which Superbet is not responsible.
This Privacy Policy is developed in accordance with international data protection standards. Your information will never be sold to third parties under any circumstances.
Superbet only collects information that is necessary to operate the platform, maintain security, and provide you with the best possible service. We do not collect data beyond what is needed.
| Data Type | Example | Collection Time |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Email, mobile number, address | During Registration & Profile Updates |
| Financial Information | BKash/Nagad number, bank account details | During Deposits and Withdrawals |
| Transaction Information | Deposit/withdrawal history, betting records | Automatically while using the platform |
| Device and Network Information | IP address, browser type, device model | Automatically on every visit |
| Behavioral Data | Preferred games, session duration, click patterns | Automatically while using the platform |
We never store your full credit/debit card number or CVV directly. Payment information is always processed through a secure payment gateway.
Your information is used only for specific, defined purposes. Superbet never uses your data for unrelated activities. Below we clearly outline what each piece of data is used for:
If you no longer wish to receive promotional messages, you can opt out at any time from your profile settings. This will not affect your account.
Superbet uses industry-leading technology to keep your data secure. Our servers are monitored around the clock, 24/7, and undergo regular security audits.
In the event of a data breach, Superbet will notify affected members as quickly as possible and take immediate steps to minimize any harm.
Superbet never sells or rents your personal information. However, in certain situations, limited data may need to be shared with trusted partners — these are clearly outlined below:
All of the above third parties are contractually bound to use Superbet members' data solely for the specified purpose and not to misuse it in any way.
The Superbet website and app use cookies and similar tracking technologies. Cookies are small text files stored on your browser or device that help improve your browsing experience.
Most browsers offer cookie controls. However, disabling essential cookies may cause some services to not function properly. You can delete or block cookies at any time through your browser settings.
As a Superbet member, you have specific rights over your personal data. We fully support these rights and are ready to assist with any request.
If you would like to know what information we hold about you, simply submit a request. We will provide the complete details within 30 days.
If any of your information is incorrect, you may request a correction. You can also update it directly from your profile.
After closing your account, you may request deletion of your personal data, except where retention is required by law.
In certain circumstances, you may request that the processing of your data be restricted.
You may request a copy of your personal data in a machine-readable format.
You may object to the use of your data for marketing or profiling purposes.
To exercise any of the above rights, please contact our support team. We will not refuse your request without a valid legal reason.
Superbet strictly prohibits anyone under the age of 18 from using the platform. Age verification is mandatory at registration and is confirmed through the KYC process.
If you become aware that a minor is using Superbet, please contact us. We will take prompt action.
Superbet may update this Privacy Policy at any time as needed. Changes may occur due to legal requirements, new service launches, or security improvements.
For any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated privacy team. We aim to respond within a maximum of 30 business days.
Your privacy is our top priority. We are committed to ensuring your data is always handled securely and with respect.
Learn about the steps Superbet takes to keep your data safe.
Every data transfer is secured with 256-bit SSL/TLS encryption. Bank-grade security technology ensures your information remains completely out of reach from unauthorized parties.
Superbet never sells or rents your personal information to third parties. Your data is used solely for the purpose of delivering our services.
Independent third-party security experts regularly audit our systems. Any vulnerabilities found are addressed immediately.
You can update your information, opt out of promotional messages, or export your data at any time directly from your profile.
Superbet complies with international data protection laws and standards. Our operations are subject to regular oversight by the relevant licensing authority.
For any privacy-related questions or concerns, our 24/7 support team is always here to help.