Superbet Terms and Conditions — Know Before You Play

These Terms & Conditions ("Terms") form a legal agreement between Superbet ("we", "the Platform") and its users ("you", "member"). The Superbet platform operates under the superbet.vu domain and is an internationally licensed online gaming platform.

These Terms apply to all services offered by Superbet, including Sports Betting, Live Casino, slots, fish games, and all other gaming categories. Accessing the platform via mobile app, web browser, or any other means constitutes automatic acceptance of these Terms.

• These Terms are available in both English and Bengali; in the event of any dispute, the Bengali version shall take precedence.
• Superbet reserves the right to amend these Terms & Conditions at any time; members will be informed before changes take effect.
• It is every member's responsibility to read and accept these Terms.
• Additional terms and conditions may apply to specific promotions or bonuses.

A valid account is required to play on Superbet. Each individual may only register one account. Any attempt to create multiple accounts will result in all accounts being cancelled and funds may be forfeited.

All information provided at registration — including name, date of birth, email, and phone number — must be accurate and truthful. Accounts created with false information may be closed at any time and any balance may be forfeited.

• It is the member's responsibility to keep their account password confidential and not share it with anyone.
• Transferring, selling, or renting your account to another person is strictly prohibited.
• If you notice any suspicious login activity, contact customer support immediately.
• Withdrawals may be restricted until KYC (Know Your Customer) verification is completed.
• Superbet may request additional documents for verification purposes at any time.

Superbet strictly prohibits underage gaming. No person under the age of 18 is permitted to use this platform. Providing a false date of birth during registration will result in permanent account closure.

Superbet is not available to residents of countries or regions where online gaming is prohibited by law. It is the member's own responsibility to be aware of and comply with the laws of their country.

• No one under the age of 18 is permitted to open or use an account.
• A national ID card or passport may be required for age verification.
• Parents and guardians are responsible for preventing their children from accessing this platform.
• Accessing the platform via VPN from a restricted region is a violation of these Terms.

Superbet supports a range of payment methods for Bangladeshi users, including bKash, Nagad, Rocket, and bank transfer. All financial transactions are processed through secure channels.

Deposits are generally credited to your account instantly. Withdrawal requests are typically processed within 1–24 hours, though this may take longer if KYC verification is pending or if there are other complications.

• The minimum deposit amount varies by payment method; please refer to the platform for details.
• Withdrawals can only be made to a registered payment method.
• Transferring your account balance to a third-party account is not permitted.
• Suspicious transactions are investigated and may be put on hold as part of our anti-money laundering measures.
• Withdrawal rules for bonus balance and real balance may differ.
• Multiple withdrawal requests may be submitted on the same day, though limits apply.

Superbet regularly offers a variety of bonuses and promotions, including welcome bonuses, deposit matches, free spins, and cashback. Each bonus has its own wagering requirements, which are clearly stated on the offer page.

Withdrawing bonus funds requires meeting a wagering requirement. Attempting to withdraw without fulfilling this requirement will result in the bonus balance being forfeited.

• Each bonus offer is applicable once per member, household, device, or IP address.
• Bonuses will be automatically cancelled once their usage period has expired.
• Some games may contribute less or more toward meeting wagering requirements.
• Superbet reserves the right to modify, suspend, or cancel any bonus offer.
• Accounts suspected of bonus abuse will be subject to investigation.

All betting and gaming activity on Superbet is governed by specific rules. For Sports Betting, once a bet is placed, it is considered valid regardless of the outcome — except in the case of a technical error on the platform.

• Live betting wagers can be modified up until the bet has been confirmed.
• If the internet connection is lost, the outcome of any ongoing bet will be settled in the normal course.
• If a technical error is detected in any game, the affected round may be voided.
• Maximum winnings may vary depending on the game and betting category.
• In Sports Betting, if a match is abandoned or postponed, the stake is generally refunded.
• Game outcomes powered by RNG (Random Number Generator) are completely fair and random.

The following activities are strictly prohibited on the Superbet platform. Violating these rules will result in permanent account closure and forfeiture of any remaining balance.

• Creating or operating multiple accounts.
• Placing strategic bets with the intent to manipulate the bonus system (Bonus Abuse).
• Using the platform for money laundering or processing illegal funds.
• Using bots, automated software, or artificial intelligence to play games.
• Attempting to hack or bypass the platform's security systems.
• Harassing other members or attempting to steal their account information.
• Submitting fraudulent identity documents.
• Engaging in any activity that unlawfully competes with Superbet.

You may voluntarily close your Superbet account at any time. Contact customer support to submit a closure request. You will be given the opportunity to withdraw any available balance before the account is closed.

Superbet may close or suspend an account for any of the following reasons:

• If evidence of a breach of these Terms is found.
• If KYC verification is not completed or false information is provided.
• If the account has been inactive for an extended period (more than 12 months).
• By order of a court or regulatory authority.
• At the member's own request (self-exclusion).

Superbet takes the protection of your personal data very seriously. Your information is collected, stored, and used in accordance with our privacy policy. We never sell your data to third parties.

• All data is protected with 256-bit SSL encryption.
• Payment details are not stored directly on Superbet's servers.
• Information may be shared with regulatory authorities where required by law.
• For more details, visit our Privacy Policy View page.

Superbet is an entertainment platform. Superbet is not liable for any financial losses incurred through gaming. Players make their own decisions and bear full responsibility for any financial risk.

• Superbet is not responsible if a game is interrupted due to an internet outage.
• Superbet is not directly liable for software errors caused by third-party game providers.
• Services may be disrupted in the event of force majeure, including natural disasters or cyberattacks.
• The platform's maximum liability shall not, under any circumstances, exceed the actual amount deposited by the member.

Superbet reserves the right to update these Terms & Conditions, in part or in full, at any time. Members will be notified of significant changes in advance via email or a platform notification.

• Updated terms take effect from the date the changes are made.
• Continued use of the platform after any changes constitutes acceptance of the new terms.
• If you do not agree to the updated terms, you may request to close your account.

For any questions or complaints regarding these Terms & Conditions, please contact our customer support team. We are always committed to resolving member issues promptly and fairly.

All disputes must first go through our internal complaints process. If an internal resolution cannot be reached, mediation through the licensing authority may be sought.

• Email: [email protected] (General inquiries)
• Live Chat: available 24/7 on the platform.
• An initial response will be provided within 7 business days of a complaint being submitted.